Privacy Policy

Last updated: November 26, 2024

This Privacy Policy describes how Eleventh AI LLC ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or use the Eleventh AI website (the "Service"). It also outlines your privacy rights and how the law protects you.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

  • Service: The website operated by Eleventh AI LLC at https://www.eleventh.ai.
  • Company: Eleventh AI LLC.
  • User ("you"): The individual accessing or using the Service.
  • Personal Data: Any information relating to an identified or identifiable individual.
  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Cookies: Small files placed on your device by a website, containing details of your browsing history.

2. Information We Collect

2.1 Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Name
  • Email Address
  • Company Name

2.2 Usage Data

We may collect information that your browser sends whenever you visit our Service, such as:

  • Your device's Internet Protocol address (IP address)
  • Browser type and version
  • Pages visited on our Service
  • Time and date of your visit
  • Time spent on each page
  • Unique device identifiers
  • Other diagnostic data

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Cookies can be "Session" cookies (which are deleted when you close your browser) or "Persistent" cookies (which remain on your device until deleted).

Types of Cookies we use:

  • Essential Cookies: Necessary for the operation of the Service.
  • Analytical Cookies: Help us understand how you use the Service.
  • Preference Cookies: Remember your preferences and settings.
  • Marketing Cookies: Used to deliver advertisements relevant to you.

3. How We Use Your Information

We use your information for various purposes, including:

  • To Provide and Maintain Our Service: Ensuring the Service operates smoothly.
  • To Improve Our Service: Analyzing data to enhance user experience.
  • To Contact You: Sending updates, newsletters, or marketing materials.
  • To Manage Your Requests: Responding to inquiries or support needs.
  • For Legal Compliance: Complying with legal obligations and protecting our rights.

4. Disclosure of Your Information

We may share your personal information under the following circumstances:

4.1 With Service Providers

We may share your information with third-party companies to facilitate our Service, perform Service-related services, or assist us in analyzing how our Service is used.

4.2 For Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.

4.3 Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Data Security

We value your trust in providing us your personal information, thus we strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. Usage Data is generally retained for a shorter period, except when used to strengthen security or improve functionality.

7. International Data Transfer

Your information may be transferred to — and maintained on — computers located outside of your state, province, or country where data protection laws may differ. By providing your information, you consent to this transfer.

8. Your Rights

Depending on your location, you may have the following data protection rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Objection: Object to processing of your personal data.
  • Restriction: Request restriction of processing your personal data.
  • Withdraw Consent: Withdraw consent at any time where we rely on your consent to process your personal information.

To exercise these rights, please contact us at privacy@eleventh.ai.

9. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from anyone under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

10. Third-Party Links

Our Service may contain links to external sites not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.

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11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last updated" date.

12. Compliance with Laws

We will disclose your personal information where required to do so by law or subpoena.

13. Do Not Track Signals

Our Service does not respond to Do Not Track signals.

14. California Privacy Rights

If you are a California resident, you have the right to request information about the disclosure of your personal data to third parties for direct marketing purposes.

15. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR).

16. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@eleventh.ai