Meeting intelligence

Meeting intelligence is an automation layer on top of the meetings you already run. It records and transcribes each call, writes a structured summary, extracts decisions, action items, and commitments, and files everything where your team works: your CRM, knowledge base, or Slack. Over time it becomes a searchable archive of every conversation your company has had.

Transcription gives you raw text: useful, but nobody reads transcripts. Meeting intelligence adds the layers that make the record usable: summaries in your format, extracted decisions with owners, automatic linking to the right account or project, and search across the full history. A transcript answers what was said; this answers what was agreed, by whom, and where it lives now.

Zoom, Google Meet, and Microsoft Teams are all well supported, through native integrations or a meeting recorder like Fireflies. Most VoIP and dialer platforms can be covered too, and in-person meetings can be captured with a mobile recording app. We map your exact setup during the audit.

It can and should be. Recordings and transcripts stay inside your own workspace or in SOC 2 certified tools, retention rules are yours to set, and sensitive meetings (HR, legal, board) can be excluded by rule or auto-redacted. We document the full data flow as part of implementation so your security review has something concrete to approve.

A standard rollout takes one to two weeks: connecting your meeting platforms, tuning summary and extraction formats to how your team actually writes, and wiring the outputs into your CRM or knowledge base. The first usable summaries typically show up on day one; the tuning is what makes them trustworthy.

Tooling typically runs $10 to $30 per user per month depending on the platform. Implementation is a fixed scope, priced as part of the AI automation audit, so you see the cost next to the hours it should save before you decide anything.